BOOX FAQ


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Please visit our new help center for better after-sales service

Thank you for your support to Boox for long time. In order to offer better service to our customers,We optimized our Boox help center. Please visit https://help.boox.com/hc/en-us/community/topics if you have any problem…

3 March 25, 2020
LAMY AL-star black EMR (Note 2) 18 March 22, 2020
Latest notes feature request in note app 3 March 6, 2020
Duplicate name while notes are in different folders 3 March 5, 2020
Feature request - AI recognition for part of the page only 4 March 5, 2020
Markdown/html with links to local files 2 March 4, 2020
Upx updates flashable via "adb"? 4 March 2, 2020
What about all the suggestions people have made? 3 March 2, 2020
FAQ: Recommended Apps 18 February 6, 2020
Is it possible for having "Cloud" or "synchronization" system for boox 4 February 4, 2020
Site certificate bbs.onyx-international.com 1 February 2, 2020
Italian dictionary? 2 January 31, 2020
SHARE function in Neo Reader 2 January 29, 2020
Active original Android settings in T76 carta+ v1.9 3 January 24, 2020
Kind Reminder for Chinese New Year Holiday Vacation 2 January 23, 2020
FAQ: Install custom dictionaries 5 January 17, 2020
I cant reset my boox note 2 2 January 8, 2020
Update-Onyx Boox B.T. Remoter can't automatically reconnect-Has been fixed with the firmware update 11 December 20, 2019
Why no headphone jack? 2 November 20, 2019
How can I save my handwriting note to pdf file? 4 November 19, 2019
Neoreader Bug Opening from External Apps 16 October 21, 2019
Please don't copy a new file when using Neoreader to open local pdfs from external apps 1 September 27, 2019
Please preserver the last modified timestamp when Neoreader open pdfs from external apps 1 September 27, 2019
Boox tech support is unreachable by e-mail 4 September 25, 2019
Is there a way to find bookmarks and notes in books? 3 September 17, 2019
Good german english dictionary? 1 September 4, 2019
Poke pro gets hot 2 August 28, 2019
Help for boox t76ml carta+ 1.8.X firmware 3 July 15, 2019
Use E-ink for Productivity: 4 Ways to Input Text on Onyx Boox eReaders 1 June 25, 2019
max boox carta won't turn on 2 June 3, 2019