BOOX FAQ


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Please visit our new help center for better after-sales service

Thank you for your support to Boox for long time. In order to offer better service to our customers,We optimized our Boox help center. Please visit https://help.boox.com/hc/en-us/community/topics if you have any problem…

3 4399 March 25, 2020
FAQ: Recommended Apps
19 15928 November 3, 2020
Psa: do not buy onyx products
2 2427 July 10, 2020
LAMY AL-star black EMR (Note 2)
18 9464 March 22, 2020
Latest notes feature request in note app
3 711 March 6, 2020
Duplicate name while notes are in different folders
3 899 March 5, 2020
Feature request - AI recognition for part of the page only
4 781 March 5, 2020
Markdown/html with links to local files
2 1295 March 4, 2020
Upx updates flashable via "adb"?
4 1098 March 2, 2020
What about all the suggestions people have made?
3 747 March 2, 2020
Is it possible for having "Cloud" or "synchronization" system for boox
4 3678 February 4, 2020
Site certificate bbs.onyx-international.com
1 685 February 2, 2020
Italian dictionary?
2 963 January 31, 2020
SHARE function in Neo Reader
2 715 January 29, 2020
Active original Android settings in T76 carta+ v1.9
3 1088 January 24, 2020
Kind Reminder for Chinese New Year Holiday Vacation
2 637 January 23, 2020
FAQ: Install custom dictionaries
5 24360 January 17, 2020
I cant reset my boox note 2
2 4277 January 8, 2020
Update-Onyx Boox B.T. Remoter can't automatically reconnect-Has been fixed with the firmware update
11 3585 December 20, 2019
Why no headphone jack?
2 882 November 20, 2019
How can I save my handwriting note to pdf file?
4 871 November 19, 2019
Neoreader Bug Opening from External Apps
16 8603 October 21, 2019
Please don't copy a new file when using Neoreader to open local pdfs from external apps
1 936 September 27, 2019
Please preserver the last modified timestamp when Neoreader open pdfs from external apps
1 560 September 27, 2019
Boox tech support is unreachable by e-mail
4 969 September 25, 2019
Is there a way to find bookmarks and notes in books?
3 1966 September 17, 2019
Good german english dictionary?
1 1344 September 4, 2019
Poke pro gets hot
2 910 August 28, 2019
Help for boox t76ml carta+ 1.8.X firmware
3 849 July 15, 2019
Use E-ink for Productivity: 4 Ways to Input Text on Onyx Boox eReaders
1 953 June 25, 2019