Boox Note Pro not charging via USB C Charger


#1

Hi,

A few days ago I bought a Boox Note Pro from my local store.
https://booxmalaysia.com

I noticed that the Note Pro will not charge with USB C Charger , the charger I tried is the Apple 87W USB C Charger and the Aukey 56W USB C charger.

The only charger that works is the normal 2.4A Charger.

Is this by design? Or is there a bug in the firmware?

Best Regards,
Chew


#2

It is by design. It is not a bug in the firmware. You are suggested to use the 5V 2.4A adaptor to charge the device.


#3

I see. Ok.
Thanks for the validation.


#4

This is misleading marketing. I would not have purchased this device if this didn’t work.

But apparently discussed previously but did not see it prior to purchase
https://www.mobileread.com/forums/showthread.php?t=298869&page=2


#5

You can charge on a computer/laptop USB, slow but works.