I have received my Boox note yesterday and I cannot turn it on , the screen is stuck on “Power Off” page.
When I try to charge the note the LED light on the power button changes colors from blue to magenta.
I have tried the following things :
- Change the charging cables
- Left it to charge overnight
- Tried the combination of power button and home button (The LED light changes to steady blue color for a couple of minutes)
- Tried to charge it from the wall with my phone charger
But all of these options gave me no result.
I am really desperate and i don’t know what to do , Its brand new , don’t have any cracks or scratches.