Dear All,
Within KNote I cannot do a Cloud Backup. I do see the “uploading” message after pressing the upload button but afterwards a small pop-up comes up with an error message saying “Datensicherungsfehler” - meaning data backup error…
Can anyone advise on how to solve this error?
Thanks in advance,
Rgds
Markus
Hello Markus, may I know the firmware version of your Note? Pls update to the laterst firmware and check again.
Dear Afra,
build number is:
2018-09-05_09-59_1.9.1_575ba83
Rgds
Markus
Dear Markus, would you pls send me a short video about the issue through email? Thank you. sales@onyx-international.com
even i faced the same issue it says data back up failed
Do you use your Onyx account to back up the data? Could you kindly submit this on Feedback via Settings/ Feedback on your device when reproduce this bug on your device?
yes i use onyx account i try to submit thsi feedback via settings each time back up starts then uploading starts but then it says back failed