Cloud Backup error message


#1

Dear All,

Within KNote I cannot do a Cloud Backup. I do see the “uploading” message after pressing the upload button but afterwards a small pop-up comes up with an error message saying “Datensicherungsfehler” - meaning data backup error…

Can anyone advise on how to solve this error?
Thanks in advance,
Rgds
Markus


#2

Hello Markus, may I know the firmware version of your Note? Pls update to the laterst firmware and check again.


#3

Dear Afra,
build number is:
2018-09-05_09-59_1.9.1_575ba83

Rgds
Markus


#4

Dear Markus, would you pls send me a short video about the issue through email? Thank you. sales@onyx-international.com