Eraser BUG in PDF notes


#1

Video: https://streamable.com/02p3d

Do I have any hope that this bug will be resolved or will I have to accept this? This device is considered to be professional, but with this bug, professional work is not possible.
Thank you very much in advance for your answer!


#2

Dear, we are sorry about the problem. You could go to Settings=> Feedback and then fill up the form about the detail of your situation, and our relative staffs could have a better diagnosis for your problem. Thank you! If you have other emergent inquiry, you could contact us via Facebook.