"Firmware update" does not work

MAX2 SERIES
#1

Hi!

I have a max2pro, Build number 2018-12-26_20-06_2.0.1_0d1b2fc. I thought that threre would be a Firmware 2.1 for this device. However, tapping on “Check update” says “Upgrade package does not exist”.

So I visited https://www.boox.com/downloads/, but also there only “BOOX Max2 Pro V2.0.1update” is available.

Did I misunderstand? Is the new firmware not yet available for max2pro?

#2

Hello, may be there is some bug with our official website at that time. Could you please try again to download the update package from our official website now?

#3

Thanks, yes it worked!