How to recover data after factory reset


#1

hi i had to reset my max2 as it was hanging all the time and wasnt responding a read thread that after factory reset only user settings are lost but notes in storage remain intact now i cannt find them anywhere pl help


#2

*Please notice that all the personal data will be deleted after restoring the factory default, including the personal files.
Please kindly do a backup before the factory reset.


#3

back on cloud fails each time so note back was taken on onyx max itself …is there a way to recover …??


#4

We are sorry to inform you that it is not available to recover the data if you have not made a backup before.


#5

ok but for future any mechanism to take back up on cloud as onyx cloud leads to error all teh time


#6

Could you kindly log out your Onyx account first and then log in again?