How to recover data after factory reset


hi i had to reset my max2 as it was hanging all the time and wasnt responding a read thread that after factory reset only user settings are lost but notes in storage remain intact now i cannt find them anywhere pl help


*Please notice that all the personal data will be deleted after restoring the factory default, including the personal files.
Please kindly do a backup before the factory reset.


back on cloud fails each time so note back was taken on onyx max itself …is there a way to recover …??


We are sorry to inform you that it is not available to recover the data if you have not made a backup before.


ok but for future any mechanism to take back up on cloud as onyx cloud leads to error all teh time


Could you kindly log out your Onyx account first and then log in again?