How to reset Boox M96

Please i need some infomation, my boox M96 is frozen, is there any way to fix it?

Hi, Alvayai. Pls try to restore the factory default settings as following steps: Swich off the device firstly, and then long press back + power buttons, enter into recovery mode, to choose “wipe data\factory reset – yes delet all user data - reboot” to restore factory default. This will detele the personal data (such as reading history, applications, some personal setting) but won’t delete those files in storage.