How to reset device PIN number

Hi all.

I set a security pin for my Max3. Later scanned my finger print for quicker log in.

Unfortunately after a full discharge of power and device restart the Max 3 will not let me log in with fingerprint…it requires my numeric pin, which if have forgotten. Below the PIN entry screen there is a link for “Reset Password” but that just directs me to login to my Onyx online account . At the online account the only password that one can reset is the Onyx online account password…not the device PIN.

Onyx Tech people or fellow users…how do I reset the device PIN?


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