Loop Tool and Palm Rejection Issues with 2.2.2. Note App

Nova Series
#1

Hi,
I recently updated to V2.2.2 and now have huge issues with the Note Application:

Loop Tool: If I use the loop tool to select strokes, the tool often does not recognize when lift the pen. So the loop never gets closed and nothing is selected.

Palm Rejection: The new zooming feature is great but often the pinch gesture is also recognized if I just put my palm on the screen. I tried disabling the zooming gesture in the menu, but now I always get the message that zooming is disabled. This makes the Note Application completely unusable for me.

Any ways to resolve these issues?
Thanks!

1 Like
#2

You have to ask, do they even test their fixes/updates? Oh well, just another few months before another attempt.

#3

Sorry for the late reply here. For the loop tool problem, please kindly submit this on Feedback via Settings/ Feedback on your device and our relative colleagues will reply back as soon as possible.

For the palm rejection, we have forwarded this to our relative colleagues to follow up and hope this would be fixed in the near future.

#4

This is a really popular bug! I’ve posted about it too here.