Max2 : google play store crash


#1

firmware: 2019-03-19_09-08_2.1_4c8ffe0
device: Max2

problem:

  1. google play service always in disabled mode when the device is rebooted.
  2. Google play store crash after login, and accepting Google service setting. this happen even after google play service, and google play store has been enabled, and the device is successfully registered via pressing" GSF ID".

Hope someone can help. thanks.


#2

Could you kindly update to the latest firmware 2.1.2 first? If the Google Play Store still could not work properly, please go to the Settings-Application-Manage Apps-Show system-Google Play Services, Google Play Store, and the Google Services Framework-Storage-Clear Data, and then follow the instruction to activate the Google Play Store again.