Max3 freezes when trying to lock


#1

Hello!
I just recently purchased max 3. I have a problem that when screen tries to lock automatically after certain time of inactivity, the tablet freezes completely and becomes unresponsive until restarted. It does not happen all the time, but really often. Did anyone have such issue?


#2

Are you using the latest firmware? i.e. have you tried to update the device?


#3

Yes, the device is updated and is using the latest currently available firmware.


#4

Hello, please kindly submit this bug on Feedback via Settings/ Feedback and our relative colleagues will reply as soon as possible.