When would the long standing bug while opening Neoreader from external program be fixed?
It is in fact a very serious problem, the most important advertised feature is not working. At lot of user have their book collection in google drive, dropbox or somewhere else, and they are external apps that people expect an Android device should handle.
It is not a compatibility problem, since all other readers (Xodo, PerfectViewer, etc.) works when opening with external apps, only NeoReader crashes. But NeoReader has the best integration with the hardware of Boox, so it makes sense to keep using it.
I really love this Boox Note and recommended it to my friends and colleague, but this is a feature that people would expect when they buy the device.
These are the two related tickets since June last year, and more collected by @ybkishore
I couldn’t agree more. Workflow and user experience for me as a scientist (who reads dozens of pdf papers directly from library services) is so bad that I don’t use my boox note anymore!
Please fix asap
it cannot support open the download files directly from the 3rd APP for now , but you can open it from the storage folder .
Onyx International Inc.
发送时间： 2019-01-22 03:00
收件人： software; wing; pe; lin; wjf
错误信息：Hi, as you may know, neoreader crashes when opened from an external app like dropbox or google drive. even opening files downloaded from the browser isnt working. I have seen mutliple users discussing about the bug in the official forum with stacktraces. so please fix the bug. thanks!
时间：Tue Jan 22 2019 03:00:38 GMT+0800 (CST)
In my case I am able to open any pdf file from dropbox / googledrive using neoreader and edit it. I am using Boox Max 2 with the latest available software. I do not have a problem opening or editing like you mention. My problem is neoreader makes a local copy (some temporary location user has no control over) and opens the file. Once open the edited file is saved back to a new folder with the same name as the file name (within the local location where the first file copy was made). This organization creates a huge headache… the edited files cannot be accessed from the cloud by other devices. Also imagine with 1000s of cloud files we have 1000s of new copies, corresponding 1000s of directories and 1000s of modified copies to deal with. Just a nightmare…
I ran into this recently after upgrading to firmware 2.1.1 and (I think) at the same time also updating the Dropbox app to the latest version from the Google Play store. Attempts to “Open with …” Neo Reader fail as described above. I’m able to open pdfs from Dropbox with the Kindle App (ie. “Open with …” works with at least some apps). I’m also able to navigate to Dropbox’s downloaded files via the storage navigator and open the same pdfs from there with Neo Reader (ie. Neo Reader has no problem loading those particular files via routes other than “Open with …” in Dropbox).
I uninstalled the Dropbox app, and then reinstalled the (much) older version from the Boox app store. At which point opening files from Dropbox started working again.