New out of the box max2 not turning on

Hi I just received this device from Amazon Australia. Opened and tried to turn it on by pressing the power button for a few seconds with no luck. Fine let’s put in on charge using a 5.3V - 2A transformer (Samsung for their 10.3 tablet). Got the led next to the button blinking (blue and orange maybe?? I’m colorblind). Kept there for 2 hours. Tried to turn it on again without success. Put it on charge from my PC for over 1 hour. Again no luck.
Please advise what are my options now.

Thanks
Giorgio

Hello Giorgio, please kindly use the 5V 2.4A to charge the device for several hours first. If that still fails to turn on the device, please kindly submit this Service Request Form with all information needed and our relative colleagues will reply back as soon as possible.