Please visit our new help center for better after-sales service

Thank you for your support to Boox for long time. In order to offer better service to our customers,We optimized our Boox help center.
Please visit if you have any problem about after-sales service.The professional staffs are at your service to help with enquries and offer recommendations. Welcome Boox fans to join discussion and have comment there.

Hello Dony,

Do you mean that the site ‘’ must be forgotten to use the new site ?
What’s happen for the already open cases (bugs) and all threads ?

Thanks in advance for your reply.