Post Guidelines

Dear users, please read the following instructions before posting, so that we could be more effective to assist to work out the problems you have.
In the case you have

  1. Hardware issuses: Send email to or contact us via FB Messenger;
  2. Software bugs: Take up your Boox, go to settings => Feedback. Fill up the form to tell us your situation. Our staffs could have a better and faster diagnosis of the problems in this way.
  3. Function advices: Post in the forum. We will collect all your advises periodically and forward to our technical department.
    (Note: We will periodically offer free giveaways to one of the users who is the most enthusiastic to answer questions raised by others.)
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