Dear users, please read the following instructions before posting, so that we could be more effective to assist to work out the problems you have.
In the case you have
- Hardware issuses: Send email to firstname.lastname@example.org or contact us via FB Messenger;
- Software bugs: Take up your Boox, go to settings => Feedback. Fill up the form to tell us your situation. Our staffs could have a better and faster diagnosis of the problems in this way.
- Function advices: Post in the forum. We will collect all your advises periodically and forward to our technical department.
(Note: We will periodically offer free giveaways to one of the users who is the most enthusiastic to answer questions raised by others.)