Good Afternon
I have bought a note 2 unit for now this asks me for a pasword which I have never configured and now the union is inoperative, Could you tell me how to restore this password or restart the unit because it does not help me now.
Could you kindly submit this Service Request Form via https://help.boox.com/hc/en-us/requests/new with all info needed? And our colleagues will reply back as soon as possible.