WiFi very slow - Apps Download takes ages


#1

Internet is very slow, it takes ages to load websites or install apps from google play. My wifi network is very fast on all other devices


#2

Jeff,

Is the screen frozen because you open too many apps? So far, the wifi is good and fast in my device.

Tony


#3

Hi Jeff, may I know Is the wifi signal on your device strong?


#4

it shows full strength or one bar less. my laptop and smartphone have fast internet


#5

Is there a tool to find out if my antenna is broken? I am currently using the device and sending back is a hassle


#6

I confirm that apps download is fast on my device.

I would suggest to try the following:

  • factory reset and test without installing any 3rd party app
  • connect to another wifi router.

If it is still slow, then your device might be broken. However, I would expect no wifi connection at all in such a case…


#7

Hi Jeff, I’ve tried to download some apps and download seems really fast.