Hello
I got my Note today and the Note App seems to crash every 3-5 minutes or has very long respnse times
Is this a problem with my Device or can you fix it with a software update? Erases seem to make it crash more than normal writing and disabling wifi seems to get rid of it - but i want to take notes with Wifi enabled.
If this problem is not fixed, i am going to send the ebook back!
Dear, sorry for the issue, we will release the new FW (V1.9.0) next week, it fix a lot of bugs about Neoreader, sidenote and note application that were feedbacked by users. Please try to update your device, if this issue persists, please feel free to let me know, we will help you to fix it. Thank you very much.
Hi im also experiencing the same. I have updated to the latest pre-release firmware of 1.9 but my large note files, amounting to 117 pages, would freeze and would take several restarts to open. at some points i would switch to full screen and i wont be able to write anything.